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#General

Hub Support Missing, Extension Stuck Sending

Community Member

Hub Support is no longer showing up in my User Community list on Decile Base. Hub Extension is not working, stalls on "sending your message..."

1 reply
Community Member

Hey @Eric S. Heinz ! We've just shipped a new improved ticketing system. It is under "My Support Requests". The process for submitting issues is pretty similar, now you'll just get some better automated notifications on your issue, and it will be private to others.


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